Return and Refund Policy

DACORIN LTD provides the following return and refund policy for eligible purchases.

30-Day Return Window

You may request an eligible return within:

30 days from the date your order is delivered.

The return period begins on the confirmed delivery date.

Google specifically requires merchant return policies to cover general returns such as buyer’s remorse—not only defective merchandise—and to state the return window, method and fees clearly.

Return Eligibility

To qualify for a standard return, the product must generally be:

  • Unused
  • Unworn
  • Unwashed
  • Undamaged
  • Unaltered
  • In original condition
  • Returned with original packaging, accessories, and tags where applicable

Items showing substantial signs of use, wear, damage, modification, or missing components may not qualify for a refund unless the condition resulted from a verified product defect.

How to Request a Return

Before sending any product back, contact:

support@dacorin.com

Please provide:

  • Your order number
  • Product you wish to return
  • Reason for return
  • Photographs if the product is damaged, defective, or incorrect

After your request is reviewed, we will provide the appropriate return instructions and return address.

Do not send a return without first receiving return instructions from DACORIN.

Return Method

Approved returns are made:

By mail.

Customers should retain their shipping receipt and tracking number until the return and refund process is complete.

Customer-Preference / Buyer’s-Remorse Returns

We accept eligible returns where the customer:

  • Changes their mind
  • Orders the wrong product
  • Orders the wrong color or option
  • No longer wants the product

For these returns, the customer is responsible for return shipping costs.

Damaged, Defective, or Incorrect Products

If:

  • The item arrives damaged
  • The item is defective
  • You receive the wrong product

please contact us promptly with your order number and photographs showing the issue.

After verification, DACORIN will provide an appropriate solution and will cover reasonable return shipping costs where the problem resulted from our product or fulfillment error.

Restocking Fees

No restocking fee is charged for eligible returns.

Refunds

Once we receive and inspect an eligible returned item, we will notify you of the return outcome.

Approved refunds are normally issued within:

7 business days

to the original payment method.

Your card issuer, bank, or payment provider may take additional time to show the credit after we issue it.

Original Shipping Charges

Where standard delivery was provided free of charge, there is no standard outbound shipping charge to refund.

Optional expedited shipping charges, where applicable, are generally non-refundable unless the return resulted from a DACORIN fulfillment error.

Exchanges

If you would like another size, color, style, or product, please contact us.

Depending on availability and the circumstances, we may offer an exchange or ask you to return the original product and place a new order.

Return Address

The appropriate return address will be provided after your return request is approved.

Do not automatically return merchandise to our Manchester business address unless customer support specifically instructs you to do so.

Contact

DACORIN LTD

Office 15757 Initial Business Centre
Unit 7 Wilson Business Park
Manchester, United Kingdom
M40 8WN

Email: support@dacorin.com
Phone: +44 7709 544529